SRIVIDYA, V. A Study on the Client Perceptions of Services Offered by SBI Factors (coimbatore). Indian Journal of Marketing, [S. l.], v. 35, n. 6, 2005. Disponível em: https://www.indianjournalofmarketing.com/index.php/ijom/article/view/34208. Acesso em: 21 jan. 2026.