GUPTA, Manish. Students’ Perception of Higher Education Service Quality: An Empirical Study. Indian Journal of Marketing, [S. l.], v. 46, n. 3, p. 54–67, 2016. DOI: 10.17010/ijom/2016/v46/i3/88998. Disponível em: https://www.indianjournalofmarketing.com/index.php/ijom/article/view/88998. Acesso em: 9 oct. 2025.