JOSHI, Meha; DABAS, Richa. Exploring the Nexus among Internet Banking Service Quality, Customer Satisfaction, Age, and Gender : A Developing Country Perspective during COVID-19. Indian Journal of Marketing, [S. l.], v. 52, n. 9, p. 8–25, 2022. DOI: 10.17010/ijom/2022/v52/i9/171982. Disponível em: https://www.indianjournalofmarketing.com/index.php/ijom/article/view/171982. Acesso em: 22 oct. 2025.