AGRAWAL, Gautam; SODHI, Savita; MOHAPATRA, Amiya Kumar; BHANDARI, Krishna Raj. Can Consumer Citizenship Behavior be Created Using Service Robots in Luxury Hospitality Services?. Indian Journal of Marketing, [S. l.], v. 53, n. 4, p. 8–29, 2023. DOI: 10.17010/ijom/2023/v53/i4/172687. Disponível em: https://www.indianjournalofmarketing.com/index.php/ijom/article/view/172687. Acesso em: 21 oct. 2025.