Chawla, Udit, Jyoti Shaw, and Sonam Choudhary. “Streaming Apps - A Study on Consumer Satisfaction Toward the Usage of These Platforms During COVID-19 in Kolkata, West Bengal”. Indian Journal of Marketing 52, no. 10 (October 1, 2022): 33–49. Accessed October 21, 2025. https://www.indianjournalofmarketing.com/index.php/ijom/article/view/172346.